Indian Journal of Business Management & Technology
Editor in Chief
Dr. Jagdish Gupta
Principal, Arya PG College, Panipat (Haryana)
A Joint Publication Of
Arya PG College (College with Potential for Excellence Status by UGC) G.T. Road, Panipat – 132103 (Haryana), India
&
Business Press India Delhi NCR, India
A Publication of: Arya PG College (College with Potential for Excellence Status by UGC), GT Road, Panipat – 132103 (Haryana), India
Disclaimer: All views expressed by the contributors in their research papers are their personal views. The Editor/Publisher is not responsible for their views. All disputes, if any, arising out of contributors’ views dealing with journal are subject to Panipat (Haryana), India (For Editorial) and Delhi, India (For Publication) jurisdiction only.
Phone Numbers: +91-0180-2695733, + 91-0180-2640590, +91-0180-4003290
Emails: principalryapgcollege@gmail.com, jagdishgupta65@gmail.com
Websites: http://apcjournals.com, www.aryapgcollege.ac.in
Co-Published & Marketed By: Business Press India.
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Phone Numbers: +91- 9871227760, 9891266472
Email: businesspressindia@yahoo.com
© Indian Journal of Business Management & Technology
ISSN 2319-5797, Volume 8, Number 1/2 (2021)
All rights reserved. No part of this journal may be reproduced or transmitted in any form (Electronic or mechanical means including photocopy, recording or any information stored in a retrieval system) without the prior written permission of the publisher.
Disclaimer: All views expressed by the contributors in their research papers are their personal views. The Editor/Publisher is not responsible for their views. All disputes, if any, arising out of contributors’ views dealing with journal are subject to Panipat (Haryana), India (For Editorial) and Delhi, India (For Publication) jurisdiction only.
Indian Journal of Business Management & Technology with ISSN 2319-5797 is an interdisciplinary, peer reviewed/ refereed, nationally circulated research journal and welcomes scholarly unpublished manuscripts from individuals, professional bodies, industries, industrial associations and trade unions etc. having information on business management and technology and willing to share the same with others at national level.
Editorial Board
Chief Patron : Sh. Ravindra Gupta, President, Arya PG College Managing Committee, Panipat (Haryana), India.
Patron : : CA Kamal Kishore, General Secretary, Arya College Managing Committee (Regd.), Panipat (Haryana), India.
Editor in Chief : Dr. Jagdish Gupta, Principal, Arya PG College, Panipat.
Editor : Dr. (Mrs.) Madhu Gaba, Head , PG Dept. of Commerce & Mgt. Arya PG College, Panipat (Haryana), India.
Managing Editor : Sh. Pankaj Chaudhary, Assistant Professor, P.G. Dept. of Commerce & Mgt. Arya PG College, Panipat (Haryana), India.
National Advisory Board
Dr. Tejinder Sharma, Professor & Chairman, Department of Commerce, Kurukshetra University, Kurukshetra (Haryana), India.
Dr. RK Mittal, Vice-Chancellor, Ch. Bansi Lal University, Bhiwani (Haryana), India.
Dr. Bijender K. Poonia,Vice-Chancellor, MD University, Rohtak (Haryana), India.
Dr. MS Turan, Ex. Professor, Haryana School of Business ,GJ University of Science & Technology, Hisar (Haryana), India.
Dr. Surinder Kumar Bansal, Professor, Delhi School of Economics, Delhi University (Delhi), India.
Dr. MK Jain, Professor, University School of Management, Kurukshetra University, Kurukshetra (Haryana), India.
Dr. (Mrs.) Neelam Dhanda, Professor, Department of Commerce, Kurukshetra University, Kurukshetra (Haryana), India.
Dr. DD Arora, Ex-Prof. & Dean of Colleges ,University School of Management, Kurukshetra University, Kurukshetra (Haryana), India.
Prof. Ravinder Vinayak, Ex. Prof. & Dean, Dept. of Commerce, MD University, Rohtak (Haryana); Director, DIPS (Delhi), India.
Dr. YP Sachdeva, Professor, Dept. of Commerce & Mgt., Punjab Agriculture University, Ludihana (Punjab), India.
Dr. Sunil Kumar Baria, Principal, RK Arya College, Nawashahar (Punjab), India.
Dr. JS Sohal, Director, Ludhiana College of Engineering & Technology, Ludhiana (Punjab), India.
Dr. (Mrs.) Santosh Tikoo, Coordinator: Skill Development Courses and Head: Research & Publications, Ex. Vice Principal & Head, Depts. of Home Science, B.Voc. Textile & Fashion Designing and Interior Designing, Arya P.G. College, Panipat (Haryana), India.
Dr. Sanjay Arora, Head, Department of Commerce & Mgt., Guru Nanak Khalsa College, Yamuna Nagar (Haryana), India.
Dr. Mahavir Narwal, Associate Professor, Department of Commerce, Kurukshetra University, Kurukshetra (Haryana), India.
Dr. Pradeep Chauhan , Associate Professor, University School of Management, Kurukshetra University Kurukshetra (Haryana), India.
Dr. Balwinder Singh, Ex. Chairperson and Professor, Department of Commerce, Guru Nanak Dev University, Amritsar (Punjab), India.
Dr. Sunil Luthra, Director, Ch. Ranbir Singh State Institute of Engineering & Technology, Jhajjar ( Haryana), India.
Sh. Ved Parkash, Assistant Professor, Department of Computer Science & Engineering, SIET, Nilokheri (Haryana), India.
Dr. Ashwini Kush, Professor, Department of Computer Science & Applications, IIHC, Kurukshetra University, Kurukshetra.
Dr. Naseeb Singh Gill, Professor & Ex. Chairman, Department of Computer Science & Applications and Director, Digital Learning Initiatives & Monitoring Cell, M.D. University, Kurukshetra
Dr. Pradeep Mittal, Professor & Ex. Chairman, Department of Computer Science & Applications, Kurukshetra University, Kurukshetra
Review Committee
Dr. (Mrs.) Santosh Tikoo, Coordinator: Skill Development Courses and Head: Research & Publications, Ex. Vice Principal & Head, Depts. of Home Science, B.Voc. Textile & Fashion Designing and Interior Designing, Arya PG College, Panipat (Haryana), India.
Sh. Satvir Singh, Assistant Professor, PG Department of Economics, Arya PG College, Panipat.
Ms. Aastha Gupta, Assistant Professor, PG Department of Commerce & Management, Arya PG College, Panipat.
Dr. Rajni Sharma, Assistant Professor, PG Department of Economics, Arya PG College, Panipat.
Dr. Manisha Nagpal, Assistant Professor, PG Department of Commerce & Management, Arya PG College, Panipat.
Mr. Pankaj Chaudhary, Assistant Professor, PG Department of Commerce & Management, Arya PG College, Panipat.
Chief & Deputy Chief Editor’s Note
It is a fascinating opportunity for us to present the eighth edition of the Indian Journal of Business Management & Technology. This is a peer reviewed/ refereed journal established in 2014 by Arya PG College (College with Potential for Excellence Status by UGC), Panipat (Haryana), India. The main purpose of this journal is to publish original research papers in the field of Commerce, Management, Business Analytics, Finance and Technology.
This edition covers wide variety of issues related to communication e.g. global business communication for future leaders, corporate communication in global context, role of skills in modern corporate communication, corporate operational real time communication skills, nonverbal communication: an approach towards behavior and style, applied communication skills & modern business, corporate skilled communication tools & techniques, cross cultural communication & understanding , and applied strategic communication aspects.
Enormous debt of gratitude is extended to authors for their contributions for the successful publication of current issue of the journal.
Deep appreciations are extended to reviewers for their detailed and constructive comments for the manuscripts of this issue.
Individual or collaborative manuscripts from readers will be much appreciated for the timely publication of the forthcoming issue.
Special thanks are extended to college management for being unrelenting source of inspiration for publishing the current issue of the journal.
Dr. Jagdish Gupta
